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Terms & Conditions

  • For our Click & Pick orders, you are free to choose from more than 100 CARiNG stores in West Malaysia as the pick-up point of your parcel.

  • We will pack your order upon receiving it within 2 working days. Your parcel will be shipped out immediately from our warehouse after packing. Depending on your location, your parcel shall be delivered to the store within 3-5 working days.

  • Upon receiving your parcel, our store personnel will call or email you for collection at the pick-up point. This delivery method offers you convenience to collect at any time during our business hours, and is well-handled by our store personnel, as well as free of delivery charges regardless of which store you have selected.

  • Parcels shipped to our CARiNG store will be kept for one month for collection. It will be returned to our warehouse if uncollected. A full refund will be issued to the customer(administrative fee will be imposed for return and new shipment).